Privacy Policy

Last updated June 21, 2026

4MINDSAI Inc. ("4MINDS," "we," "us," and "our") values its customers, their information, their privacy, and their trust. This Privacy Policy ("Policy") applies to information collected online from users of the 4MINDS website, www.4minds.ai (the "Site") and explains how we collect, use, and protect that information. This Policy applies to 4MINDS' collection, use, processing, storage, and transfer of information from the Site. For purposes of this Policy, unless otherwise noted, all references to the Site includes email correspondence of 4MINDS online forms and other electronic messages between you and the Site.

This Policy also applies to information collected from users of the 4MINDS mobile application (the "App"). Unless otherwise noted, references in this Policy to the "Site" include the App, and the collection, use, processing, storage, transfer, and protection practices described in this Policy apply equally to your use of the App.

Throughout this Policy, we refer to the term "Personal Information." "Personal Information" means data which identifies, describes, is associated with, or for which an individual's identity may reasonably be determined, such as a name, birthdate, postal address, email address, telephone number, driver's license number, Social Security Number or other government-issued identification number, credit card number, or other unique identifiers. It does not include information publicly available, such as information appearing in federal, state, or local records.

In some jurisdictions certain Personal Information is considered "Sensitive Personal Information." "Sensitive Personal Information" includes your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data used to identify a person, health-related data, and sexual orientation.

Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data. We may also collect information related to businesses, companies, institutions, or other entities rather than individuals ("Business Information"). We do not consider Business Information, such as title, employer's name, work email, work phone number, work address, and other similar business information, to be Personal Information.

Information We Collect or Process

We collect information about you directly from you and indirectly from you via your use of the Site.

Information Collected Directly From You

When you contact us through our Site or online forms, we will collect certain Personal Information about you so that we may verify your identity, adequately respond to your inquiry or assist you in purchasing products. To do this, we collect information from you when you visit our Site, send us questions or communicate with us through the Site, fill out a form, or in connection with other activities, services, features, or resources we make available on the Site.

The Personal Information we collect from you is used to provide you with our products and services and to respond to any inquiries from you in a timely manner.

We do not collect Sensitive Personal Information.

Information Collected Indirectly from You

When you visit our Site, we may collect information about your visit and maintain that information in our web server logs, which are records of the activities on our Site. The servers automatically capture and store the information electronically. Examples of the information we may collect include:

Internet Protocol (IP) address
Browser type and language
Internet Service Provider (ISP)
Referring and exit Sites and applications
Sites viewed while on the Site
Operating system
Date/time stamp
Clickstream data
Whether you are a first-time or a returning user
Links you clicked on while in the Site
Your flow and navigation path through the Site

We use this information in a deidentified and aggregated fashion to help us administer the Site, analyze its usage, protect the Site and its content from inappropriate use, and improve your Site experience.

In some parts of our Site and through email messages, you will find a "click-through URL" linked to content on our Site. We do not track data from these links.

Site Analytics

We use third-party analytics software provided by Stripe, PostHog and Google Analytics. This information is not used to identify a user. Stripe collects information associated with the Site, such as payment details, contact and billing information, as well as technical data like your browser, device, and IP address. Google Analytics/PostHog collects information associated with the Site, such as information about your browser, network, and device, web pages visited before and during your visit to the Site, and your IP address. This information helps us better understand how visitors use our Site, detect and defend against fraud and other security risks, and present advertisements, products, and/or services of interest to you.

Information We Collect from Third Parties

We use Stripe to collect information associated with the Site such as payment details, billing and contact information, transaction amounts, order descriptions, device and browser data, and, if applicable, identity verification documents in order to process payments, comply with legal obligations, detect and prevent fraud, and improve our services. We use PostHog to collect information associated with your use of the site such as user interactions (e.g., page views, clicks, form submissions), device and location information, session recordings, and usage patterns to analyze site traffic, user behavior, and product usage for improving user experience and site functionality. We use Google Analytics to collect information associated with the Site such as pages visited, user flows, device and browser details, referrers, geographic location, and engagement metrics to analyze website traffic, understand how visitors use the Site, and help optimize content and performance.

Information We Collect Through the App

When you use the App, we collect the same categories of information described above, including information you provide to us directly and information collected automatically through your use of the App. Automatically collected information may include your device type and operating system, App version, unique device or installation identifiers, IP address, and information about your activity and how you use the App. We use this information for the same purposes described in this Policy, including to operate, maintain, secure, and improve the App. We use the analytics providers identified above, including Stripe, PostHog, and Google Analytics, to collect and process this information in connection with the App as well as the Site.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Site are served by third parties, including advertisers, ad networks and servers, content providers and application providers. First-party or third-party cookies may be used alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site. A first-party cookie is a cookie set by the domain name that appears in the browser address bar. A third-party cookie is a cookie set by (and on) a domain name that is not the domain name that appears in the browser address bar. It might be set as part of a side resource load (image, JS, iframe, etc., from a different hostname) or an AJAX HTTP request to a third-party server. The information that first-party and third-party cookies collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different Sites and other online services (i.e., tracking such activities). They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. More information on how to opt-out of third-party advertiser tracking mechanisms can be found at www.networkadvertising.org/choices or www.youronlinechoices.com.

We do not collect Sensitive Personal Information. When we use Personal Information for our business purposes outside the provision of our Products to our customers, we consider the rights and interests of individuals in relation to our interests and do our best to protect the interests of individuals.

If you provide us with personal information about another individual (including but not limited to testimonials, named references, or other identifiable information), you represent and warrant that you have obtained that individual's explicit consent to share their information with us and to have it used in accordance with this Privacy Policy. We will not include third-party personal information in any public listing, marketing material, or testimonial without documented authorization from the individual concerned.

Children's Information

Our Site is not directed at children. We do not knowingly collect Personal Information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with Personal Information without your consent, please contact us by using the information in the "Questions and Contact Information" section, below, and we will take steps to remove such Personal Information from our systems.

Use of Personal Information

We use information that we collect about you or that you provide to us, including any Personal Information, for one or more of the following purposes:

To present our Site and its contents to you
To provide you with information and respond to your questions on services that you request from us and information on new services, discounts, special promotions or upcoming events, and features or offers that we believe will be of interest to you
To provide you with customer support
To communicate with you in response to questions you may have about our products or services
To deliver marketing communications and other materials to you that we believe may be of interest to you, such as the opportunity to participate in a consumer survey group
To improve and further developing the products and services we offer on this Site and through our retail distribution channels
To protect and maintain the security and integrity of our Site and its infrastructure
To authenticate information you provide to us
To protect our rights and property or the rights and property of others
To detect, prevent and respond to fraud, intellectual property infringement, violations of our Terms of Use, violations of law and any misuse of the Site or our products or services
To comply with any legal obligations imposed on us
To pursue legal remedies available to us, limit our damages, and comply with judicial proceedings, court orders, or lawful requests from governmental authorities and for other legal purposes
To provide you with the products, services, or information that you have requested
To notify you about information regarding or changes to our Site, our policies, terms, or any services we offer or provide, or regarding your account
To allow you to participate in interactive features on our Site
To provide access to restricted parts of our Site, e.g., areas accessible if you have a user account
For internal purposes, such as Site and system administration or internal audits and reviews
For analyzing how our Site is used, diagnosing technical problems, maintaining security, and personalizing content
To operate, maintain, and provide to you the features and functionality of the Site
To provide statistics about the usage levels of the Site and other related information to our service providers
To notify you of data privacy incidents or provide you with legally required information
To request your participation in ratings, reviews, surveys, focus groups, or other initiatives which help us to gather information used to develop and enhance our services
In any other way we may describe and for which we obtain your consent when you provide the information and you give your consent

We use cookies, clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Site; (b) monitor the effectiveness of our Site and services; (c) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (d) diagnose or fix technology problems reported by our users or engineers that are associated with certain IP addresses; and, (e) help you efficiently access your information after you sign in. We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria. For more information regarding our use of cookies or other similar technologies please see our Cookie Policy found at https://4minds.ai/cookie-policy.

We only use your Personal Information for the original purposes it was given and to further our legitimate interests, such as to provide information about our organization and services, and to communicate with Site visitors. Personal Information is used also to provide you with a more enjoyable, convenient online experience. We may use your Personal Information to send you requested information, to personalize content for you, to compile, analyze, and better understand user data, demographics and behavior, and to detect, investigate, and prevent activities that may violate our policies or be illegal. We may also use your Personal Information to communicate with you about events and services we believe you might find of interest and to administer marketing materials and surveys in which you might participate.

We also use the information automatically collected about you during your use of the Site, as described above, to improve the effectiveness of our Site, operations, mobile experience, or marketing efforts, to prevent against fraud and theft, and otherwise to protect our Site's visitors and our organization.

Our employees and agents may view your Personal Information to perform their jobs and address your needs. We authorize their access to your Personal Information on a need-to-know basis to provide you with information or services, or for one of the other reasons listed in this section, and always in connection with a contractual obligation to protect the privacy of that information.

We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below in the "Access and Consent to Use of Your Personal Information" and "Questions and Contact Information" section.

Disclosure of Your Information

We will not include any third-party personal information in public listings, marketing materials, or testimonials without obtaining and documenting prior authorization from the individual concerned. We will not sell, rent, or lease any information we collect from you to others. We will not make your Personal Information available to any unaffiliated parties, except as disclosed or as follows:

To employees, contractors, agents, Site vendors, and/or contractors who may use it on our behalf or in connection with their relationship with us
To our affiliates, service providers, and third-parties for marketing purposes, building targeted ad campaigns, and providing you information about us or our services
To protect and defend the rights or property of 4MINDS
To act, under exigent circumstances, to protect the personal safety of users of 4MINDS software, or the public
To others, including law enforcement, if we believe such release is reasonably necessary to comply with law or legal process; enforce or apply the applicable 4MINDS Terms of Use, if reasonably necessary to protect our operations, members, or users; detect, prevent or otherwise address fraud, security, or technical issues; protect the rights, property, or safety of others; in a matter of public safety or Policy; or as needed in connection with the transfer of our assets. In the event of an insolvency, bankruptcy, or receivership, your Personal Information may also be transferred as a business asset.

In addition, we may share aggregate, non-individual information, incapable of identifying a person, with third parties for lawful purposes. We will not disclose any of your Personal Information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under circumstances described in this Policy.

Access and Consent to Use of Your Personal Information

If you believe that the Personal Information that we have collected about you is incomplete, inaccurate, or not up to date, or if you would like to review and/or request changes or deletion of that information, please see the contact information in the "Questions and Contact Information" section.

If you do not consent or want to withdraw your consent for us to collect, use, or disclose your Personal Information as described in this Policy, please use the contact information provided in the "Questions and Contact Information" section. In your request, please identify the Personal Information at issue and the collection, use, or disclosure you wish to stop.

Denying or withdrawing consent may not allow us to provide you with some or all the products, services, or information you request.

You may opt-out of receiving marketing-related emails, targeted advertising messages, or promotional offers from 4MINDS by clicking the "unsubscribe" link at the bottom of any email you receive from us or emailing us at privacy@4minds.ai.

If you opt-out from receiving marketing emails or text Messages, we may still need to send you communications about our products for which you retain access or use and other matters. If you agreed to receive future marketing communications directly from a third party through our Site, you will need to contact that party to opt-out of such communications. This process may be outlined on that party's privacy policy. We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's Site.

Data Transfers

We will only transfer Personal Information outside the United States for the reasons described in the "Information We Collect or Process" section above.

Your Rights in Relation to Your Personal Information

You may have certain legal rights in relation to our use of your Personal Information.

Some jurisdictions (state, federal, national and international), provide individuals with certain rights regarding their personal information. Examples of these laws, (without limitation) are: California (California Consumer Protection Act ("CCPA") or the California Privacy Rights Act ("CPRA")) and the European Union General Data Protection Regulation ("GDPR"). To exercise any rights your jurisdiction may provide, please use the contact information provided in the "Questions and Contact Information" section. Your rights will depend on the location in which you reside when your Personal Information is collected or otherwise processed. The following illustrates the rights that may be afforded under the CCPA, GDPR, or your jurisdiction collectively:

Being informed about how we obtain and process your Personal Information
Viewing and obtaining a copy of the Personal Information we maintain about you
Amending or revising Personal Information we maintain about you
Having Personal Information we maintain about you erased or forgotten
Objecting to the use of your Personal Information for direct marketing
Restricting our use of the Personal Information we maintain about you
Transferring the Personal Information we maintain about you to another entity who will provide substantially similar services
Objecting to our use of Personal Information we maintain about you
Objecting to automated decision making based on your Personal Information
Objecting to automated profiling based on your Personal Information
Knowing from where we obtained your Personal Information
To receive the same services (to the extent possible) at the same price regardless of whether you exercise your individual rights under this statement
Withdraw your previously provided consent (this right may only be available on a prospective basis)
Filing a complaint with us or the appropriate governmental entity

Some states require specific information regarding our practices and that your rights be provided to you in the form of a privacy notice. These notices are provided in the "State Specific Requirements" section below.

We may require that you verify your identity before exercising your individual rights. In most circumstances, individual rights are not absolute and where applicable law permits or requires, we may choose to limit or deny a request. If we limit or deny a request, we will provide an explanation in writing.

We will respond to your request within thirty (30) days of receipt. The period of response may be extended to forty-five (45) or sixty (60) days if more time is required. In that event, we will inform you of the reason and extension period in writing.

State Specific Requirements

For more information regarding your state-specific rights, please refer to the State Specific Requirements chart at https://4minds.ai/state-requirements. To exercise any rights your jurisdiction may provide, please use the contact information provided in the "Questions and Contact Information" section.

Security of your Personal Information

We implement a variety of security measures to help protect your personal information from unauthorized access, disclosure, alteration and destruction, which includes holding your personal information on a secured network with limited access. This information is required by 4MINDS to be kept confidential. Although we use our best efforts to ensure the security and confidentiality of your personal information, unfortunately, no data transmission can be guaranteed to be 100% secure. Thus, we cannot guarantee or warrant the security of any information you transmit to us, and you do so at your own risk. You should only access our Site within a secure environment. You will remain solely responsible for the security of your computer at all times.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, technical, and administrative procedures to safeguard and secure the information and data stored on our system. 4MINDS adheres to the ISO27001 standard and uses SSL Protocol and SSL Encryption for this purpose.

Links to Other Sites

Our Site may contain links to, or advertisements about, non-4MIND Sites. Other sites may also reference, advertise, or link to the 4MIND Site. While you are using the Site, you may be linked or directed to other third-party Sites that are beyond our control. These third-party Sites may have privacy policies and terms of use which differ from ours. Please carefully review these policies. We are not responsible for any actions or policies of such third parties.

If you download or use the App through a third-party platform or app store, that platform or app store may collect information about you and may apply its own terms and privacy practices, which we do not control. Please review those policies carefully.

Retention and Accuracy of Personal Information

We do our best to ensure that the Personal Information we hold, and use is accurate. We rely on the individuals we do business with to disclose to us all relevant information and to inform us of any changes. We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as for tax, accounting or other legal requirements).

When we have no legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. In all instances aside from backup files, unless otherwise permitted or required to maintain by law or to allow for the purpose for which information was collected, we will delete your Personal Information two years after your last contact with us.

Changes to the Policy

From time to time, we may change this Policy and will notify you of material changes by posting the changed or modified Policy on our Site. Any changes will be effective immediately upon the posting of the revised Policy unless otherwise specified.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals across the internet is available, and we cannot control the DNT handling of third parties that may interact with our Site. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

A Note to Parents Regarding the Children’s Online Privacy Protection Act:

Our Site is a general audience Site that is neither designed nor intended to collect personal information from children. 4MINDS cares about the safety and privacy of children online and complies with the Children's Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying FTC regulation establish United States federal law that protects the privacy of children using the Internet. Children under the age of 13 should not send us any personal data, including your email address. If you are under the age of 13 and would like to contact us, please ask your parent or legal guardian to contact 4MINDS on your behalf. We ask that parents supervise their children while online.

In the case that 4MINDS becomes aware we have received personal information pertaining to persons under 13, we will promptly attempt to obtain parental consent or delete the personal information from our servers. If you want to notify us of our potential receipt of information by children under 13, please email us at privacy@4minds.ai.

Our EU and UK Representative

We value your privacy and your rights as a data subject and have therefore appointed Prighter Group, with its local partners, as our privacy representative and your point of contact for the following regions: the United Kingdom (UK) and the European Union (EU). Prighter gives you an easy way to exercise your privacy-related rights (for example, requests to access or erase personal data). If you want to contact us through our representative, Prighter, or to make use of your data subject rights, please visit https://app.prighter.com/portal/13881143305.

4MINDSAI Inc. has appointed Prighter Group as its legal representative under Article 37 of the EU Data Act. Prighter Group serves as the addressee for competent authorities, users, and other stakeholders in the European Union on all matters related to the Data Act. To contact Prighter Group, please visit the digital governance portal at https://app.prighter.com/portal/13881143305 for all contact details.

Questions and Contact Information

For any questions or concerns you may have regarding this Privacy Policy and our information and data collection and use practices, please contact us at:

VIA MAIL:

2550 Pacific Avenue, Suite 920

Dallas, TX 75226

VIA EMAIL:

privacy@4minds.ai

You may also request, at any time, that we review, change or delete your personal information or your preferences to receive any emails, products or services from us. To do so, please send us a written request as set forth above.